John A. Knepper, DO

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
474 Ratings
135 Comments

Dr. Knepper attended medical school at the Osteopathic Medical College of Philadelphia. In 1988 he moved to Mount Pleasant, SC to complete his Internship and Residency Training in Family Practice at the US Naval Hospital Charleston. From 1991 to 1994, Dr. Knepper served with the US Navy as a Family Practice physician in Okinawa. In March 2000, he established Sewee Family Medicine.

Dr. Knepper is board certified in Family Practice. His is a member of the American Academy of Family Physicians and the American Board of Family Practice.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
5
Provider showed concern
5
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
5
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Sep 18, 2020
Close to zero waiting time. Efficient front-end operation.
Sep 16, 2020
first virtual APPT for me and was easier than I expected
Sep 16, 2020
I have a great dr
Sep 16, 2020
Melissa is fabulous!
Sep 16, 2020
Dr. K's nurse is always fabulous !
Sep 16, 2020
Dr. Knepper is the best provider and person I have met in MANY years and I am a PA myself! We call him Mr. Wonderful!
Sep 15, 2020
Very pleasant first visit.
Sep 15, 2020
interaction very good
Sep 15, 2020
Very comfortable with Dr. Knepper. Appreciate his caring manner.
Sep 15, 2020
Happy to be in this practice!!
Sep 15, 2020
Appreciated the timeliness.
Sep 14, 2020
Dr. Knepper is excellent.
Sep 14, 2020
zoom visit....slight wait on Dr. Knepper
Sep 13, 2020
everyone was courtious and professional.
Sep 13, 2020
you can tell the stsff is well trained
Sep 13, 2020
Dr. Knepper is a caring doctor that takes the time to listen and respond to me the patient.
Sep 13, 2020
office appears to be taking the covid threat seriously
Sep 13, 2020
all good no complaints
Sep 13, 2020
short wait....good service.
Sep 13, 2020
Staff and doctor make these visits easy and pain free.
Sep 13, 2020
My provider explained in detail my latest bloodwork and answered all of my questions with patience. I have recommended him to many friends.
Sep 12, 2020
everyone is super friendly, courteous and caring!
Sep 12, 2020
The nurse took the time to speak to me and gather the information needed for the doctor and she took time after as well.
Sep 12, 2020
Dr. Knepper listens and took time listening to why I was there.
Sep 12, 2020
The check in to going back see the doctor was efficient!
Sep 12, 2020
waited a long time on zoom, thought that I perhaps had technical issues. but he eventually came on about 30 min late
Sep 11, 2020
Love the staff has always and I mean always been great.
Sep 11, 2020
The nurses has always been great no complaints at all.
Sep 11, 2020
Love the people here they are always very helpful and courteous wound't want any other doctors and nurses .
Sep 11, 2020
Everyone was very helpful and courteous and did their hands with washing and sanationatizing.
Sep 11, 2020
Never had any bad experience here at all give them a 10.
Sep 11, 2020
No wait time at all was great.
Sep 10, 2020
I was unaware that my previous doctor was no longer with this office. I was caught by surprise when my medications were not renewed. I needed to see the new doctor ASAP. The desk seemed less than concerned and even wrote "pain in the elbow" on my chart. I was a nurse before my girls were born...I know what they were actually saying. Sad, as they had no idea what my family was facing that week.
Sep 10, 2020
once I was back in the room, I received nothing but the best care & the nurse was as sweet as she could be. She totally calmed me down.
Sep 10, 2020
I actually liked my new doctor better than the previous doctor. Thankful that I was able to meet him & will definitely stay at the practice.
Sep 5, 2020
Excellent Experience. Love Dr. Knepper and his staff.
Sep 5, 2020
Very positive.
Sep 5, 2020
Very informative and kind.
Sep 5, 2020
always recommend see we practice to my friends and family.
Sep 5, 2020
Really no wait time at all.
Sep 5, 2020
Dr. Knepper is an excellent and thoughtful doctor
Sep 5, 2020
I do wish they would go back to doing bloodwork. Labcorp is an extra visit and not the most pleasant place in the world
Aug 30, 2020
Melissa can use some customer service skills. She is very flat. Never cheerful.
Aug 30, 2020
it was only a nurse visit so i did not see any of the above
Aug 29, 2020
I always feel valued at this practice.
Aug 29, 2020
There was no wait time and the receptionist knew who I was when I walked in the door.
Aug 29, 2020
Dr Knepper is an amazing physician
Aug 29, 2020
Dr Knepper is an amazing physician
Aug 27, 2020
Trish and Melissa the front office staff is great!
Aug 27, 2020
Debbie is awesome and a hometown girl. But she's professional and friendly and made my visit smooth and easy/
Aug 27, 2020
The mere fact that I travel from Greenville to Mt. Pleasant to see him for the past 2 years, I think says a lot in my confidence in Dr. Knepper. I've been able to keep my blood pressure under control under his supervision. Gives me advice on what to do to keep myself at optimal levels until my next appointment. Dr. Knepper is great! I love him< 3
Aug 27, 2020
n/a
Aug 26, 2020
always good
Aug 26, 2020
Dr Knepper is the best primary care physician I have ever been associated with. He goes above and beyond the call of duty.
Aug 26, 2020
this was a telecall
Aug 26, 2020
na to the above
Aug 26, 2020
I would recommend Dr Knepper to everybody
Aug 26, 2020
na to the above
Aug 24, 2020
1st time to New Office location
Aug 24, 2020
Thank You All
Aug 24, 2020
Very patient and understanding doctor, the Best, Thank You Dr Knepper
Aug 24, 2020
all necessary safety items available, very clean
Aug 24, 2020
nice, friendly and efficient, Thank You All
Aug 20, 2020
Best experience! The receptionist was very friendly. The nurse and Dr. Knepper were super attentive and thorough. Excellent rapport and made excellent suggestions for health management. Feel lucky to be a patient of Dr. Kneppers!
Aug 20, 2020
Nurse was very attentive and friendly!
Aug 20, 2020
Best experience!
Aug 17, 2020
pleasant group
Aug 17, 2020
Fair because I really dont know.
Aug 17, 2020
This has nothing to do with the staff. I want to complain about all the paperwork you require each time I go in. Why can`t you just ask; Has anything changed. That alone would show that the powers that be have some idea of common sense.
Aug 17, 2020
Dr Knepper has always treated me great. I feel as comfortable with him as my tennis buddies. He has helped me with so many problems over the years. His staff is very professional and courteous.
Aug 17, 2020
I actually love every person on Dr Knepper's staff. They all care about my well being and are very professional.
Aug 17, 2020
Dr Knepper is the best and I trust him, he has been my doc for over 15 years.
Aug 17, 2020
GREAT
Aug 17, 2020
GREAT
Aug 17, 2020
The staff is very professional and helpful if any problems arise. They will call or email with information I need to know.
Aug 17, 2020
great staff
Aug 17, 2020
Dr. Knepper is excellent
Aug 17, 2020
zoom meeting
Aug 16, 2020
the best as usual.
Aug 16, 2020
terrific visit
Aug 14, 2020
always good
Aug 14, 2020
Melissa and the entire staff are excellent. They know who I am and they understand!
Aug 14, 2020
Excellent staff.
Aug 14, 2020
I've recommended several friends to Dr. Knepper's office!
Aug 12, 2020
I was a patient of Dr De Castro and Dr Knepper was the first male Dr I'd see in 23 years . I was nervous but it turned out it was for nothing . He is extremely nice and I felt comfortable with him . This means a lot to me . Thank you Dr K
Aug 12, 2020
Excellent care given
Aug 8, 2020
I have been patient of Dr. Knepper for many years now, the front desk staff have always been very friendly, respectful and knowledgeable at their job. Demetria and Melissa have been there for a long time which speaks volume for both Dr. knepper and his staff. They always make my visit very pleasant which, is something I appreciate very much since going to Dr.'s appt. can be stressful at times. I definitely will miss the day when either Demetria or Melissa will retire but for the time being I must say, I'm very glad they are there when I walk in and appreciate their welcoming smiles.
Aug 8, 2020
Dr. Knepper's nurse has also been with him for years now, she is very tentative, personal and caring! Thanks Tish! I'm glad you're there to make my visit feel comfortable and pleasant!
Aug 8, 2020
I am very grateful for Dr.Knepper, he is a VERY knowledgeable, personal and caring Dr. and person! I have total confidence in his treatments and ideas. He is very thorough, however, what I admire the most about him is, that he is willing to listen and he knows that a patient knows their body unlike many Doctors Iv'e seen in the past that think they know it all just because they have initials behind their name and misdiagnose their patients. I am very happy to be a patient of Dr. knepper all around!
Aug 8, 2020
one little incident with a new nurse recently however, she was very apologetic and quickly acknowledged her mistake.
Aug 8, 2020
I'd recommend Dr. knepper and his staff very highly!
Aug 7, 2020
Dr ask right question and had the answers to my questions Visit was friendly courteous and casual
Aug 6, 2020
The only problem is the billing Department. I paid $93.20 by accident twice. They sent a refund check, which was great. Now they keep billing me for 93.20. I talked to someone in the billing department and no one has ever called me back.
Aug 6, 2020
Dr knepper is an amazing Doctor and his nurse Demitria is so kind and caring
Aug 6, 2020
Dr knepper has been my family doctor for 20 years and we trust him completely
Aug 5, 2020
While my office visit was only with a nurse for a PPD test/check, I was never alerted that my primary provider at the practice left leaving me with no primary provider. I find it highly unprofessional that the office left this information undisclosed.
Aug 3, 2020
Demetria is great. She's very pleasant and very helpful.
Aug 3, 2020
Love Dr. Knepper.
Jul 30, 2020
Always a great experience.
Jul 29, 2020
I love Dr. Knepper. He always takes his time with you. It makes you feel listened to and cared about. He really listens.
Jul 27, 2020
courteous and caring
Jul 24, 2020
tremendous practice. great staff.
Jul 24, 2020
great warm concern and attitude
Jul 24, 2020
Dr Knepper was very helpful. I believe he to be the first doctor to truly listen, process, explain and assist me. It was very refreshing to find someone I feel will really help me.
Jul 23, 2020
COVID-19 guideline very excellent
Jul 23, 2020
Good
Jul 23, 2020
Good
Jul 23, 2020
Good
Jul 23, 2020
Good experience
Jul 23, 2020
Good overall
Jul 23, 2020
I already recommended him.
Jul 20, 2020
No contact with nurse. This was a television.
Jul 20, 2020
Television vas. Office visit
Jul 17, 2020
Zoom visit
Jul 17, 2020
virtual visit
Jul 16, 2020
Had a very nice visit with staff and doctor.
Jul 16, 2020
very professional
Jul 16, 2020
good
Jul 16, 2020
good
Jul 16, 2020
good experience
Jul 15, 2020
Staff is exceptional. Always helpful, courteous, & professional
Jul 15, 2020
Checking in was easy. And every one I met wore a mask.
Jul 15, 2020
All of thee staff was friendly.
Jul 15, 2020
Everyone I met wore a mask.
Jul 13, 2020
Melissa and Dr Kneppar are always wonderful. I enjoy dealing with them very much.
Jul 12, 2020
Dr Knepper was very knowledgeable an courteous it is a pleasure having him as my physician
Jul 10, 2020
we had and appointment today at 10:00 and confirmed it twice on the phone. when we got here the lady at the desk said it was for 10:45
Jul 10, 2020
Dr Knepper is the best
Jul 9, 2020
excellent experience as the staff makes me feel welcome, are professional and know my name
Jul 9, 2020
this staff is outstanding. They talk to me, are friendly, and care about me
Jul 9, 2020
always an excellent experience. Dr. Knepper is easy to talk with. he listens to my concerns and is an excellent diagnostician. He always knows exactly what to do for me.
Jul 9, 2020
I visited during the pandemic and felt very safe. clean pens were provided for my use with the questionnaire as well as sanitizers were in view. the nurse wore a mask
Jul 9, 2020
efficient. No wait time
Jul 3, 2020
Great staff, Demetria, Debbie and Trish are all so very pleasant and accommodating.
Jul 1, 2020
virtual visit