John A. Knepper, DO

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
538 Ratings
274 Comments

Dr. Knepper attended medical school at the Osteopathic Medical College of Philadelphia. In 1988 he moved to Mount Pleasant, SC to complete his Internship and Residency Training in Family Practice at the US Naval Hospital Charleston. From 1991 to 1994, Dr. Knepper served with the US Navy as a Family Practice physician in Okinawa. In March 2000, he established Sewee Family Medicine.

Dr. Knepper is board certified in Family Practice. His is a member of the American Academy of Family Physicians and the American Board of Family Practice.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dec 26, 2020
Everyone is really great here and very helpful.
Dec 22, 2020
Dr Knepper is incredibly patient and thorough! He always fully explains the diagnosis, treatment, and medication.
Dec 21, 2020
I really like Dr. Knepper's style - he is welcoming, professional, ask questions, and answers my questions.
Dec 21, 2020
Online registration worked well.
Dec 21, 2020
Staff is welcoming. Dr. Knepper and his nurse are both very nice and professional.
Dec 20, 2020
This was a zoom appointment with Dr. Knepper
Dec 19, 2020
Dr Knepper is the beat family doctor in South Carolina
Dec 19, 2020
could use Apple Health integration with my health record.
Dec 19, 2020
excellent
Dec 17, 2020
Always a great experience.
Dec 17, 2020
I have been seeing Dr Knepper for about 28 years and I have always had excellent service.
Dec 14, 2020
the best
Dec 14, 2020
n/a
Dec 14, 2020
truly excellent
Dec 14, 2020
again, excellent
Dec 14, 2020
easy, efficient, excellent
Dec 14, 2020
excellent
Dec 14, 2020
overall, very good.
Dec 13, 2020
Telehealth appt with the doctor. Did not meet the nurse but she may have been part of the call.
Dec 13, 2020
Telehealth visit
Dec 13, 2020
This was a telehealth visit
Dec 13, 2020
good
Dec 13, 2020
good
Dec 13, 2020
good
Dec 11, 2020
Dr. Knoepper responded right on time and at no time during our visit did I feel rushed or that any questions or concerns I had were passed over.
Dec 11, 2020
This was a virtual visit, which I greatly appreciated in light of the current COVID-19 pandemic.
Dec 10, 2020
blood pressure issue. I will be back week after next for a follow up.
Dec 10, 2020
The nurse was very friendly. She called to let me know I hadn't filled out the proper paperwork in advance of my virtual visit.
Dec 10, 2020
Virtual visit, so these don't really apply.
Dec 10, 2020
This was a virtual visit, so "staff in the registration area" doesn't really apply in this case.
Dec 10, 2020
Virtual visit, so "staff protected your safety (by washing hands, wearing ID, etc.)" doesn't really apply.
Dec 8, 2020
Dr. Knepper was so warm and knowledgeable. He really took a lot of time to listen to my concerns and explain options. He has also taken great care of my husband. I would highly recommend him!
Dec 8, 2020
N/A for #2. There were no delays and I was taken back to the exam room very quickly.
Dec 7, 2020
It's a great practice!
Dec 7, 2020
I really enjoy my appointments with Dr. Knepper. He seems to really care about and take a personal interest in my and my overall health. He's always very attentive and very caring.
Dec 7, 2020
Very prompt appointment, on time, appropriate amount of time with Dr. Knepper.
Dec 7, 2020
Very warm, friendly and most helpful
Dec 7, 2020
good
Dec 7, 2020
good
Dec 7, 2020
good
Dec 7, 2020
good
Dec 7, 2020
good
Dec 7, 2020
very good
Dec 6, 2020
Always a great experience with Dr. Knepper and staff.
Dec 2, 2020
Demetria is always especially helpful and thorough.
Nov 30, 2020
I have so much peace after seeing Dr. Knepper. He listened to me carefully and responded in terms that I could understand. On top of this, He is confident and decisive. This is hard to find. I prefer a physician who has a direct opinion about the next step in my healthcare, yet listens to my thoughts and concerns. He is the perfect balance.
Nov 27, 2020
Dr. Knepper is the best primary care physician I have ever been to. He gets to know his patients and makes you feel more like a friend than a dr. He is very concerned about you health.
Nov 27, 2020
4
Nov 26, 2020
I feel very comfortable coming here. I would not hesitate to refer this practice!
Nov 26, 2020
Dr. Knepper took time with me to discuss my concerns in detail. He was very thorough and helpful!
Nov 26, 2020
no problems
Nov 26, 2020
always friendly and helpful
Nov 26, 2020
Dr Knepper is 1 in a million. He is fantastic and I wish every doctor were as excellent as he is.
Nov 26, 2020
Love checking in online.
Nov 22, 2020
I have been a patient of Dr. Knepper's for 11 years. He is professional and care giving to me each time. I know he has my best interest. It is comforting to have someone who knows you over the years and can relate to where I am in my life.
Nov 22, 2020
Awesome nurse
Nov 22, 2020
Great attention to us patients
Nov 14, 2020
I've recommended Dr. Knepper many times. It's nice to know I am treated with kindness and if I have a question, they will help to answer it without procrastinating.
Nov 14, 2020
Dr. Knepper and his staff always welcome me and provide the utmost service. They listen and answer questions without wasting time. I feel like family!
Nov 14, 2020
My experience was, as always, a nice, pleasant experience.
Nov 14, 2020
I always receive wonderful services. All of the staff are courteous, professional and they recognize me when I walk in the door. Even with Covid-19, their mannerism has not changed.
Nov 13, 2020
great experience
Nov 13, 2020
great experience
Nov 13, 2020
great experience
Nov 13, 2020
great experience
Nov 13, 2020
great experience
Nov 13, 2020
great experience
Nov 12, 2020
Most excellent.
Nov 1, 2020
I hae been with Dr. Knepper for over two decades. My trust in him is complete which is why I keep seeing him. We have an honest, open, relationship.
Nov 1, 2020
like I said I would recommend doctor knepper to everybody
Nov 1, 2020
very happy in the way they handle everything
Nov 1, 2020
I would not travel as far as I do to see my doctor if I didn't trust him in like the way he handles everything very good doctor recommend him to anybody
Oct 31, 2020
My first visit went very well and the staff went above and beyond to assist me.
Oct 28, 2020
Front desk staff was very pleasant and efficient. I was there for a flu shot.
Oct 28, 2020
Dr. Knepper is by far the best physician I have ever had.
Oct 28, 2020
in and out with 30 mins
Oct 28, 2020
everyone usually very pleasant
Oct 26, 2020
Scheduled the blood draw so an experienced nurse/assistant that has drawn my blood previously effectively.
Oct 26, 2020
Waited a few minutes for my blood draw, had the blood drawn quickly and left.
Oct 26, 2020
See previous comments
Oct 26, 2020
Called for an appointment for a blood draw for an INR and scheduled an appt for my requested date/time.
Oct 26, 2020
Dr. Knepper is the best.
Oct 23, 2020
Dr. Knepper is always professional, compassionate & a good communicator.
Oct 23, 2020
Great experience!
Oct 22, 2020
very confident this practice will be our choice
Oct 22, 2020
all excellent
Oct 22, 2020
very pleased with all care Will be continuing with this physician and staff
Oct 22, 2020
very friendly, courteous, and concerned
Oct 22, 2020
wonderful first visit reception and efficiency
Oct 22, 2020
very friendly and efficient staff
Oct 19, 2020
I have referred many people to Dr Knepper
Oct 19, 2020
I trust Dr Knepper with my life!!!
Oct 19, 2020
Very clean office and staff followed all safety precautions
Oct 19, 2020
I love the staff, they are all very personable and courteous!
Oct 19, 2020
No wait, kept informed
Oct 19, 2020
The best family practitioner I have ever had! His staff is exceptional as well!
Oct 16, 2020
That was hands down the best PCP visit I've had in my adult life. It's comforting to know I've found East Cooper & Dr. Knepper.
Oct 16, 2020
She was so friendly and helpful!
Oct 16, 2020
Everybody was SO accommodating and welcoming. The check in process was easy, the Nurse I worked with was so sweet and Dr. Knepper was incredibly professional and willing to listen to me - which is HUGE!
Oct 16, 2020
I felt safe and heard!
Oct 10, 2020
Dr. Knepper is the best.
Oct 10, 2020
Have recommended to many! They all love this office and Dr. Knepper.
Oct 9, 2020
Very good team
Oct 9, 2020
Excellent experience. Dr Knepper is caring, comprehensive, and expert in diagnosis and treatment.
Oct 9, 2020
proficient.
Oct 9, 2020
easy.
Oct 9, 2020
Very professional, polite and accommodating staff.
Oct 4, 2020
Dr. Knepper is the Only Doctor who listens to me and actually tried to help me
Oct 4, 2020
no prblems
Oct 4, 2020
no problems at all
Oct 4, 2020
very little wait
Oct 4, 2020
very good
Oct 4, 2020
dR Knepper, is a super guy!!!!!!!!!!!!
Oct 4, 2020
Dr Knepper is always good to me. Great Dr
Oct 4, 2020
Trish who works at the front desk is professional and takes cares of her people. she's needs recognition for being going up and beyond. Everyone at the office is nice and I always have Pleasant experience when I'm there
Oct 3, 2020
Excellent Doctor
Oct 3, 2020
I would definitely recommend to others.
Oct 3, 2020
The clinic was very clean.
Oct 3, 2020
Excellent staff
Oct 3, 2020
good service
Oct 2, 2020
Polite desk staff and medical staff that is attentive and caring. No one spends as much time with a patient as this practice.
Sep 29, 2020
Dr. Knepper is always good to work with for my healthcare needs.
Sep 29, 2020
I have nothing but Great things to say about the entire staff
Sep 28, 2020
awesome as it always is !!!
Sep 27, 2020
Knepper is fantastic on all counts. staff for years has never been able to get anything right. constant constant problems.
Sep 25, 2020
Again, all those associated with this Practice are Professional, Compassionate, efficient and effective.
Sep 25, 2020
Dr Knepper can communicate the most complex ideas in a way that is concise and understandable.
Sep 25, 2020
All of the people at this Practoce are great
Sep 25, 2020
concern for my time and being part of a thorough process instills a feeling of confidence in the Patient.
Sep 25, 2020
Dr Knepper's practice is compassionate, efficient, professional and friendly.
Sep 25, 2020
very good
Sep 25, 2020
all in all great visit great people
Sep 22, 2020
Doctor Knepper is a great, caring doctor. I like and trust him very much.
Sep 21, 2020
Good
Sep 21, 2020
Good
Sep 21, 2020
Good
Sep 21, 2020
Good
Sep 21, 2020
Good
Sep 21, 2020
good
Sep 18, 2020
Close to zero waiting time. Efficient front-end operation.
Sep 16, 2020
I have a great dr
Sep 16, 2020
first virtual APPT for me and was easier than I expected
Sep 16, 2020
Dr. Knepper is the best provider and person I have met in MANY years and I am a PA myself! We call him Mr. Wonderful!
Sep 16, 2020
Dr. K's nurse is always fabulous !
Sep 16, 2020
Melissa is fabulous!
Sep 15, 2020
Happy to be in this practice!!
Sep 15, 2020
Very comfortable with Dr. Knepper. Appreciate his caring manner.
Sep 15, 2020
interaction very good
Sep 15, 2020
Appreciated the timeliness.
Sep 15, 2020
Very pleasant first visit.
Sep 14, 2020
Dr. Knepper is excellent.
Sep 14, 2020
zoom visit....slight wait on Dr. Knepper
Sep 13, 2020
all good no complaints
Sep 13, 2020
office appears to be taking the covid threat seriously
Sep 13, 2020
Dr. Knepper is a caring doctor that takes the time to listen and respond to me the patient.
Sep 13, 2020
short wait....good service.
Sep 13, 2020
you can tell the stsff is well trained
Sep 13, 2020
everyone was courtious and professional.
Sep 13, 2020
My provider explained in detail my latest bloodwork and answered all of my questions with patience. I have recommended him to many friends.
Sep 13, 2020
Staff and doctor make these visits easy and pain free.
Sep 12, 2020
Dr. Knepper listens and took time listening to why I was there.
Sep 12, 2020
The nurse took the time to speak to me and gather the information needed for the doctor and she took time after as well.
Sep 12, 2020
everyone is super friendly, courteous and caring!
Sep 12, 2020
The check in to going back see the doctor was efficient!
Sep 12, 2020
waited a long time on zoom, thought that I perhaps had technical issues. but he eventually came on about 30 min late
Sep 11, 2020
Never had any bad experience here at all give them a 10.
Sep 11, 2020
Everyone was very helpful and courteous and did their hands with washing and sanationatizing.
Sep 11, 2020
The nurses has always been great no complaints at all.
Sep 11, 2020
Love the people here they are always very helpful and courteous wound't want any other doctors and nurses .
Sep 11, 2020
No wait time at all was great.
Sep 11, 2020
Love the staff has always and I mean always been great.
Sep 10, 2020
I actually liked my new doctor better than the previous doctor. Thankful that I was able to meet him & will definitely stay at the practice.
Sep 10, 2020
I was unaware that my previous doctor was no longer with this office. I was caught by surprise when my medications were not renewed. I needed to see the new doctor ASAP. The desk seemed less than concerned and even wrote "pain in the elbow" on my chart. I was a nurse before my girls were born...I know what they were actually saying. Sad, as they had no idea what my family was facing that week.
Sep 10, 2020
once I was back in the room, I received nothing but the best care & the nurse was as sweet as she could be. She totally calmed me down.
Sep 5, 2020
always recommend see we practice to my friends and family.
Sep 5, 2020
Very positive.
Sep 5, 2020
Really no wait time at all.
Sep 5, 2020
Very informative and kind.
Sep 5, 2020
Excellent Experience. Love Dr. Knepper and his staff.
Sep 5, 2020
Dr. Knepper is an excellent and thoughtful doctor
Sep 5, 2020
I do wish they would go back to doing bloodwork. Labcorp is an extra visit and not the most pleasant place in the world
Aug 30, 2020
it was only a nurse visit so i did not see any of the above
Aug 30, 2020
Melissa can use some customer service skills. She is very flat. Never cheerful.
Aug 29, 2020
There was no wait time and the receptionist knew who I was when I walked in the door.
Aug 29, 2020
I always feel valued at this practice.
Aug 29, 2020
Dr Knepper is an amazing physician
Aug 29, 2020
Dr Knepper is an amazing physician
Aug 27, 2020
The mere fact that I travel from Greenville to Mt. Pleasant to see him for the past 2 years, I think says a lot in my confidence in Dr. Knepper. I've been able to keep my blood pressure under control under his supervision. Gives me advice on what to do to keep myself at optimal levels until my next appointment. Dr. Knepper is great! I love him< 3
Aug 27, 2020
Debbie is awesome and a hometown girl. But she's professional and friendly and made my visit smooth and easy/
Aug 27, 2020
Trish and Melissa the front office staff is great!
Aug 27, 2020
n/a
Aug 26, 2020
always good
Aug 26, 2020
Dr Knepper is the best primary care physician I have ever been associated with. He goes above and beyond the call of duty.
Aug 26, 2020
I would recommend Dr Knepper to everybody
Aug 26, 2020
na to the above
Aug 26, 2020
na to the above
Aug 26, 2020
this was a telecall
Aug 24, 2020
all necessary safety items available, very clean
Aug 24, 2020
Very patient and understanding doctor, the Best, Thank You Dr Knepper
Aug 24, 2020
Thank You All
Aug 24, 2020
nice, friendly and efficient, Thank You All
Aug 24, 2020
1st time to New Office location
Aug 20, 2020
Best experience!
Aug 20, 2020
Best experience! The receptionist was very friendly. The nurse and Dr. Knepper were super attentive and thorough. Excellent rapport and made excellent suggestions for health management. Feel lucky to be a patient of Dr. Kneppers!
Aug 20, 2020
Nurse was very attentive and friendly!
Aug 17, 2020
This has nothing to do with the staff. I want to complain about all the paperwork you require each time I go in. Why can`t you just ask; Has anything changed. That alone would show that the powers that be have some idea of common sense.
Aug 17, 2020
Fair because I really dont know.
Aug 17, 2020
pleasant group
Aug 17, 2020
GREAT
Aug 17, 2020
Dr Knepper is the best and I trust him, he has been my doc for over 15 years.
Aug 17, 2020
GREAT
Aug 17, 2020
I actually love every person on Dr Knepper's staff. They all care about my well being and are very professional.
Aug 17, 2020
The staff is very professional and helpful if any problems arise. They will call or email with information I need to know.
Aug 17, 2020
Dr Knepper has always treated me great. I feel as comfortable with him as my tennis buddies. He has helped me with so many problems over the years. His staff is very professional and courteous.
Aug 17, 2020
zoom meeting
Aug 17, 2020
Dr. Knepper is excellent
Aug 17, 2020
great staff
Aug 16, 2020
terrific visit
Aug 16, 2020
the best as usual.
Aug 14, 2020
always good
Aug 14, 2020
I've recommended several friends to Dr. Knepper's office!
Aug 14, 2020
Excellent staff.
Aug 14, 2020
Melissa and the entire staff are excellent. They know who I am and they understand!
Aug 12, 2020
Excellent care given
Aug 12, 2020
I was a patient of Dr De Castro and Dr Knepper was the first male Dr I'd see in 23 years . I was nervous but it turned out it was for nothing . He is extremely nice and I felt comfortable with him . This means a lot to me . Thank you Dr K
Aug 8, 2020
one little incident with a new nurse recently however, she was very apologetic and quickly acknowledged her mistake.
Aug 8, 2020
I am very grateful for Dr.Knepper, he is a VERY knowledgeable, personal and caring Dr. and person! I have total confidence in his treatments and ideas. He is very thorough, however, what I admire the most about him is, that he is willing to listen and he knows that a patient knows their body unlike many Doctors Iv'e seen in the past that think they know it all just because they have initials behind their name and misdiagnose their patients. I am very happy to be a patient of Dr. knepper all around!
Aug 8, 2020
Dr. Knepper's nurse has also been with him for years now, she is very tentative, personal and caring! Thanks Tish! I'm glad you're there to make my visit feel comfortable and pleasant!
Aug 8, 2020
I have been patient of Dr. Knepper for many years now, the front desk staff have always been very friendly, respectful and knowledgeable at their job. Demetria and Melissa have been there for a long time which speaks volume for both Dr. knepper and his staff. They always make my visit very pleasant which, is something I appreciate very much since going to Dr.'s appt. can be stressful at times. I definitely will miss the day when either Demetria or Melissa will retire but for the time being I must say, I'm very glad they are there when I walk in and appreciate their welcoming smiles.
Aug 8, 2020
I'd recommend Dr. knepper and his staff very highly!
Aug 7, 2020
Dr ask right question and had the answers to my questions Visit was friendly courteous and casual
Aug 6, 2020
The only problem is the billing Department. I paid $93.20 by accident twice. They sent a refund check, which was great. Now they keep billing me for 93.20. I talked to someone in the billing department and no one has ever called me back.
Aug 6, 2020
Dr knepper has been my family doctor for 20 years and we trust him completely
Aug 6, 2020
Dr knepper is an amazing Doctor and his nurse Demitria is so kind and caring
Aug 5, 2020
While my office visit was only with a nurse for a PPD test/check, I was never alerted that my primary provider at the practice left leaving me with no primary provider. I find it highly unprofessional that the office left this information undisclosed.
Aug 3, 2020
Love Dr. Knepper.
Aug 3, 2020
Demetria is great. She's very pleasant and very helpful.
Jul 30, 2020
Always a great experience.
Jul 29, 2020
I love Dr. Knepper. He always takes his time with you. It makes you feel listened to and cared about. He really listens.
Jul 27, 2020
courteous and caring
Jul 24, 2020
tremendous practice. great staff.
Jul 24, 2020
great warm concern and attitude
Jul 24, 2020
Dr Knepper was very helpful. I believe he to be the first doctor to truly listen, process, explain and assist me. It was very refreshing to find someone I feel will really help me.
Jul 23, 2020
Good experience
Jul 23, 2020
Good
Jul 23, 2020
Good
Jul 23, 2020
Good
Jul 23, 2020
Good overall
Jul 23, 2020
COVID-19 guideline very excellent
Jul 23, 2020
I already recommended him.
Jul 20, 2020
No contact with nurse. This was a television.
Jul 20, 2020
Television vas. Office visit
Jul 17, 2020
Zoom visit
Jul 17, 2020
virtual visit
Jul 16, 2020
good
Jul 16, 2020
good
Jul 16, 2020
very professional
Jul 16, 2020
good experience
Jul 16, 2020
Had a very nice visit with staff and doctor.
Jul 15, 2020
Staff is exceptional. Always helpful, courteous, & professional
Jul 15, 2020
Everyone I met wore a mask.
Jul 15, 2020
Checking in was easy. And every one I met wore a mask.
Jul 15, 2020
All of thee staff was friendly.
Jul 13, 2020
Melissa and Dr Kneppar are always wonderful. I enjoy dealing with them very much.
Jul 12, 2020
Dr Knepper was very knowledgeable an courteous it is a pleasure having him as my physician
Jul 10, 2020
Dr Knepper is the best
Jul 10, 2020
we had and appointment today at 10:00 and confirmed it twice on the phone. when we got here the lady at the desk said it was for 10:45
Jul 9, 2020
I visited during the pandemic and felt very safe. clean pens were provided for my use with the questionnaire as well as sanitizers were in view. the nurse wore a mask
Jul 9, 2020
always an excellent experience. Dr. Knepper is easy to talk with. he listens to my concerns and is an excellent diagnostician. He always knows exactly what to do for me.
Jul 9, 2020
this staff is outstanding. They talk to me, are friendly, and care about me
Jul 9, 2020
efficient. No wait time
Jul 9, 2020
excellent experience as the staff makes me feel welcome, are professional and know my name
Jul 3, 2020
Great staff, Demetria, Debbie and Trish are all so very pleasant and accommodating.
Jul 1, 2020
virtual visit